1. Purpose and Scope of Collection
The information we collect on this website includes full name, phone number, and delivery address (in the "Buy Now" section). These details are required for:
Consulting, confirming orders, and contacting customers.
Ensuring consumer rights and service quality.
Members are responsible for:
Securing their own information and accounts.
Promptly informing the website of any unauthorized access, misuse, or security breaches.
2. Scope of Information Usage
Personal data provided by members will be used for the following purposes:
Confirming orders and arranging delivery.
Providing product information when requested.
Sending notifications regarding website activities.
Handling special or urgent cases.
Fulfilling legal obligations when requested by judicial authorities (e.g., courts, prosecutors, police).
Note: We do not use personal data beyond the scope of order confirmation, customer support, and legal compliance.
3. Duration of Information Storage
Personal data will be stored until an administrator receives a request for deletion.
In all other cases, data remains securely stored on our servers.
4. Parties with Access to Personal Data
Customer information may be accessed by:
Company staff.
Contracted partners who are authorized to perform certain services under agreement. Access is strictly limited to the scope of the contract.
5. Methods for Accessing and Editing Data
Members are entitled to:
Review, update, adjust, or request deletion of their personal data by contacting the website’s administration.
File complaints related to information confidentiality. Upon verification, we will take corrective action based on the severity of the case.
6. Complaint and Dispute Resolution
Disputes between users and the Company will first be resolved through negotiation.
If no agreement is reached, either party may bring the case to the competent People’s Court.
Users should provide supporting evidence (e.g., emails, messages, invoices) when filing complaints.
If the matter falls outside our authority, we will transfer the case to relevant government agencies while continuing to assist in protecting customer rights.
7. Commitment to Data Confidentiality
We are fully committed to protecting personal information under our privacy policy.
We will not share, transfer, or disclose customer data to third parties without consent, except where required by law.
In the event of a server attack leading to data leakage, we will:
Notify investigative authorities for immediate handling.
Inform affected customers promptly.
All online transaction records, including invoices and e-documents, are strictly protected. Customers are required to provide accurate and lawful personal details (full name, contact address, email, phone number, etc.) when registering or purchasing.
Important: The Company reserves the right to reject complaints if it is determined that the customer provided false or inaccurate information during registration.